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Lenskart faces flak for quake-linked product promotion

Saturday, Apr 25, 2015,19:45 IST By metrovaartha A A A

New Delhi | As massive tremors rocked India and Nepal, e-retailer Lenskart sought to make the natural disaster into a promotional event by asking the customers to shake it off like the earthquake by buying its sunglasses. A outrage on social media, however, forced the company retract the campaign and apologise for the error.
As the figures and details of massive loss of lives and property were still trickling in, Lenskart sent out promotional SMSes that read: Shake it off like this Earthquake: Get any Vincent Chase Sunglasses up to Rs 3,000 for FLAT Rs 500, by sending invites to 50 friends ….
The campaign created a massive backlash soon as netizens took to social networks like Facebook and Twitter to lambast the company with hashtag #ShameonLenskart.
Later, the company sent out another SMS apologising for the accidental choice of words. We apologise for the accidental choice of words in our SMS. Our intention was not to hurt anyone’s feelings. We are extremely sorry for this error – Lenskart Team, the new message said.